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Product return / withdrawal

The purpose of this form is to send your withdrawal request.

You have 14 days from receipt of your order to send this form.

Please fill out the form carefully in order to facilitate data processing.

Phone

+33 (0)6 51 16 25 37

E-mail

Nous avons bien pris en compte votre demande

Submitting the form: you can complete the form online. You can also send us this withdrawal form by email or by registered mail, accompanied by your signature and the date of sending (the date of the letter or email being taken as proof).

 

Product returns: you have a maximum of 14 days after your withdrawal request to send the products concerned. Returned products must be in original condition, accompanied by their original packaging.

 

Return costs: sending the parts is obligatory directly to our address (5575 route du pont de Clara, 07520 Lafarre, France), it is your responsibility

 

Refund: refund will be made within 14 days after receipt of the products in original condition, unpacked, unassembled and unused

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